.jpg){kind=small}
Try At Home Service
I don't have a store location near me. Where can I try on your jeans?
We've launched a new Try At Home service which now turns your home into your own fitting room. Add up to 4 items to your cart, complete your purchase, and don't pay anything upfront (the order total will be reserved on your card). You then have 3 day
Can I use a discount code?
Yes, you can use a discount code but it must be applied at the time of the initial order. Enter your discount code at checkout before completing your order details. The relevant discount will be reflected in the final amount you pay for any item/s yo
How does the authorisation process work?
When you use the Try At Home service, you will be asked to provide payment details at checkout. We will then authorise your credit card for the full order amount to ensure the payment method is valid. This is not a charge, and no funds will be taken
When does the trial period commence?
Your 3 day trial period commences once all your Try At Home items have been delivered.
When will I be charged for my order?
You will only be charged for the items you choose to keep after finalising your order through the Customer Portal. If no action is taken, this charge will be authorised 3 days after delivery of your full Try At Home order.
What is the restocking fee?
The restocking fee is a $10 charge that applies only if you decide to return all items from your order. This fee covers the cost of the service, including shipping, handling, and processing of returns. It is only charged if no items from the order ar
Where is this service available?
Our Try At Home service is currently only available in Australia and for our full-priced items.
How do I complete my order?
Try At Home orders must be completed in the Mirra Customer Portal. From there, you will be able to confirm which items you wish to keep and purchase, or request a return if needed.
What payment method do you accept for Try At Home orders?
Currently, we only accept debit/credit cards and Shop Pay for Try At Home orders. Buy Now, Pay Later services like Afterpay or ZipPay are not supported as we require the ability to authorise and adjust the final charge based on items kept.