Can I return an online order in-store?Updated 10 days ago

We gladly accept returns in-store for full-priced items purchased online. This can be helpful when you need your return in a hurry or don’t want to pay for your return back to our warehouse. In-store returns can currently only be processed in Victorian stores.

Simply take your order into your closest participating store and a friendly team member will process your return back onto your original payment method. Please note we cannot process a return for cash tender. SALE items are not able to be returned in-store.

Please ensure when you’re returning that this meets our returns policy which can be read here.