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Shopping for the festive season? Get your orders in early to avoid disappointment. All orders are shipped from our Australian warehouse. See below cut-off dates for placing your online order.&#xA0; Please note, these final lodgement dates are recommended by our shipping partners for best chance of delivery by December 25. They are an estimate only and, due to high volumes, some delays may still occur.&#xA0; <div dir="ltr" align="left"><table style="margin-right: calc(3%); width: 97%;"><tbody><tr><td>Region</td><td style="width: 30.4382%;">Service Level</td><td style="width: 28.6729%;">Last order date (AEDT)</td></tr><tr><td>Australia (excl. WA &amp; NT)</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">18th December 2025</td></tr><tr><td>Australia (excl. WA &amp; NT)</td><td style="width: 30.4382%;">Express</td><td style="width: 28.6729%;">22nd December 2025</td></tr><tr><td>Australia &#x2013;&#xA0;WA &amp; NT</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">15th December 2025</td></tr><tr><td>Australia &#x2013;&#xA0;WA &amp; NT</td><td style="width: 30.4382%;">Express</td><td style="width: 28.6729%;">21st December 2025</td></tr><tr><td>New Zealand</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">10th December 2025</td></tr><tr><td>United States</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">11th December 2025</td></tr><tr><td>Canada</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">9th December 2025</td></tr><tr><td>United Kingdom</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">11th December 2025</td></tr><tr><td>Europe</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">4th December 2025</td></tr><tr><td>Rest of World</td><td style="width: 30.4382%;">Standard</td><td style="width: 28.6729%;">3rd December 2025</td></tr></tbody></table></div>

Shopping for the festive season? Get your orders in early to avoid disappointment. All orders are shipped from our Australian warehouse. See below cut-off dates for placing your online order. Please note, these final lodgement dates are recommended b

FESTIVE SEASON CUT-OFF DATES 2025

Order & Delivery Status

Will I be affected by changes to US tariffs?

What delivery options do you offer?

How do I place a Click & Collect order?

Do I have to pay international customs/duties?

How do I track my order?

I didn’t receive a confirmation/shipment email

What is Click & Collect?

How will I know when my Click & Collect order is ready to collect?

Which stores offer Click & Collect?

What happens if I can’t collect my order?

Why is my nearest store not shown as a pickup location?

Uber Direct - Same Day Delivery

Can I cancel or change my order?

What do I do if an item is missing from my order?

Why haven’t I received my order?

Can I have my order delivered to my work address?

Do you ship internationally?

Why was my order canceled/refunded?

What is your returns policy?

How do I return my order?

Free Exchanges

Do I have to pay for return shipping?

Why can’t I generate a return label online?

Can I return sale items?

Can I return an online order in-store?

My items are faulty/incorrect

Where can I find my order number?

I paid with Afterpay. Can I still get a refund?

Can I return an item purchased in-store store online?

When will I receive my refund/exchange?

I purchased an item at full price and now it has gone on sale; can I still get a refund or exchange?

Region	Service Level	Last order date (AEDT)
Australia (excl. WA & NT)	Standard	18th December 2025
Australia (excl. WA & NT)	Express	22nd December 2025
Australia – WA & NT	Standard	15th December 2025
Australia – WA & NT	Express	21st December 2025
New Zealand	Standard	10th December 2025
United States	Standard	11th December 2025
Canada	Standard	9th December 2025
United Kingdom	Standard	11th December 2025
Europe	Standard	4th December 2025
Rest of World	Standard	3rd December 2025

FESTIVE SEASON CUT-OFF DATES 2025Updated an hour ago