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Australia. Enjoy FREE Standard Shipping for Australian orders of $99 or more. Australian Standard Delivery: $12.50 | 3-7 Business Days. Australian Express Delivery: $15 | 1-4 Business Days. VIC only Click and Collect: FREE | Within 24 hours. VIC only
Yes, customers outside of Australia may incur additional import fees as set by your local customs laws. As this is a government charge and varies so much around the world, we can’t provide an estimate of these costs prior to delivery. To estimate dut
We will send you a tracking number link via email once your order has shipped. Please allow at least 24 hours for any parcel scans to be updated online. If you have your tracking number. Simply click through the hyperlink in your shipping email. Othe
Double check your email account spam or promotions folders, just in case these have been diverted by mistake. If there may be a typo in your entry or you still haven't received it, please reach out and we'll gladly follow up for you.
Click & Collect is a service that we offer where you can buy online but collect in store for FREE. It’s perfect for when you need your order urgently and just can’t wait for shipping. If you’re not able to visit a store, you may be able to select sam
To place a Click and Collect order, simply choose Click and Collect as your delivery option at checkout. You will then need to select your pickup store from the list shown, and follow the prompts to finalise and pay for your order. Please note, the p
Once the store team has received your order they will pack & get it ready for collection within 24 hours. You will receive a SMS when your order is ready to collect. Please bring your photo ID or order confirmation when collecting. Your order will be
We offer Click & Collect at all our store locations in Victoria. You can view a list of locations here. Please note, the pickup stores will only be available to select based on what styles and sizes are currently in stock in the store.
Don’t worry if you can’t collect your order on the same day you purchased. Our store team will gladly hold your Click & Collect order for 14 days. If your order is not collected in this time, the order will be automatically refunded to your original
All our stores offer Click & Collect however, sometimes your preferred style, colour, and/or size may not be readily available at your local store. In these cases, an online order with a direct delivery method can still be placed.
Uber Direct - Same Day Delivery. You can now select a Same Day Delivery Service via Uber Direct if you are located within a 15km radius of participating metro stores in Victoria. Shipping. Cost. Cut Off. Radius. Uber Direct - Same Day. $20. 2pm AEST
Once your order has been placed, we endeavor to get it to you as soon as possible, therefore we will be unable to make any changes to your order or the delivery address. Once you have been issued with the tracking number for the parcel, our carriers
If you've ordered multiple items, these may be sourced from different locations and shipped separately. In these cases, you will receive unique tracking links for each shipment so keep an eye on your inbox for these. You will only be charged one ship
Our team work hard to ship your order within 48 business hours from when the order is placed. Please note, that our team do not ship orders over the weekend or on Australian public holidays. Dispatch of your order may also be delayed during busy sale
Yes, we can deliver to your place of employment or your permanent residential address. If you want your delivery to reach you at work, you need to be confident that someone will be there to sign for the goods, as the courier will deliver to the place
Yes! We ship worldwide from our Australian warehouse. You can find more details on our shipping costs and timeframes here. If you are unable to find your shipping country at checkout, we recommend you go back to the neuwdenim.com homepage and ensure