How do I use my online store credit?Updated a year ago

If you have returned your item/s and opted for online store credit, we will email your credit voucher once your return has been delivered and approved by our team. This will be sent to the email address listed on your original online order.

Online store credit will be created for the value of returned product price (minus return shipping fees) and can only be redeemed online with neuwdenim.com, not in-store. Code must be applied at checkout to redeem. Different credit amounts cannot be combined.

Store credit vouchers are valid for 6 months from issue, are not redeemable for cash and are non-transferrable.

To confirm the remaining value or expiry date on your store credit voucher, please contact us.