Can I cancel or change my order?
We want to get your order to you as soon as possible, so once an order is confirmed it usually can’t be cancelled or changed, unfortunately. If you have any questions about your order, please contact us.
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I have a discount or promotional code. How do I use it?
Simply view your Shopping Cart and enter the code in the Apply Discount Code field. Your subtotal should update prior to the checkout stage. If your code is not working, please double check the terms of the promotion against the itmes in your cart. F
I didn’t receive a confirmation/shipment email
Double check your email account spam or promotions folders. If there may be a typo in your entry or you still haven't received it, please reach out and we'll gladly follow up for you.
How do I purchase a gift card for your store?
Gift cards are currently unavailable to purchase online unfortunately. We apologise for any inconvenience.
My item is out of stock. When will I be refunded?
If you have received a notification about one or more of your items being out of stock, we will aim to have this resolved for you as soon as possible. If you opted for a refund: you will receive an email confirmation once this is processed. Please al